Bringing Service Back To Support

We have fully implemented our electronic service desk to enable us to respond to your requests with more timeliness and relevance, improving the quality of the support you receive. You will have full transparency on the progression of your service ticket with the ability to use the web portal to add comments and screenshots, read the […]

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The Power of a Comment on Hacker News

A little over three years ago I wrote a blog post that made it to the front page of Hacker News. It was entitled How to Make It on Craigslist, and I wrote it for Priceonomics to share how I was earning my living on Craigslist. A lot of people commented on the post, but […]

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5.12 Release Notes

We are excited to announce the release of a new navigation menu and want to make you aware of a few changes to links, their names and locations.  You can select the logo in the upper left to take you back to the dashboard.  For Inventory users you will find the link under the Items menu. […]

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5.11 Release Notes

The 5.11 release contains several updates, bug fixes along with security and stability improvements and want to make you aware of a the changes. Right-Click Open New Tab URL SVD-233 (MINOR): Our Actions dropdown in the item table and edit items page now support opening a new tab by right-clicking and selecting open in new tab. Craigslist Text Editor URL […]

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Why My 9 Year Old Is Taking Over My Appliance Business

Because he wants to. I know that might sound crazy, but after shadowing me around the past 2-3 years, going with me on hundreds of deliveries, helping me diagnose, repair, clean and paint hundreds of machines, he really enjoys the used appliance business. As hard as that is to imagine, a particular work becomes more […]

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