Return Fraud on eBay: What, Why, How and eBay’s Response

Returns are an unavoidable part of selling on eBay, even for sellers who try to implement a ‘no returns’ policy. While valid exemptions exist, there is also the issue of return fraud. With the aim of educating new sellers of ongoing selling risks, this article will explain the what, why and how of fraudulent returns […]

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An Update on eBay’s New Managed Payments System

Attracting debate from the very first announcement in 2018, eBay’s new managed payment system has been controversial to say the least. With more and more sellers transitioning to the managed payment system, concerns and opinions have become even more amplified. As a follow-up to summarization post in early 2020, this post will examine further the […]

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10 eBay Seller Responsibilities and How to Uphold Them

With so many millions of active listings at any one time, it is not possible for eBay to regulate every single one. For this reason, eBay sellers are given certain responsibilities to help ensure that the marketplace runs as smoothly as possible. While eBay does acknowledge that it is possible for sellers to break rules […]

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8 Ways Sellers Can Proactively Protect Their eBay Sales

eBay is often accused of protecting buyers at the expense of sellers. The Seller Protection Policy is eBay’s defense, but for many sellers, this policy falls short. While it claims to offers protection from abusive buying behavior and events outside of the seller’s control, the Seller Protection Policy also features restrictive (and sometimes ambiguous) conditions. […]

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The Lowdown on eBay’s Seller Protection Policy

eBay is well known for protecting the rights of buyers. From a neutral viewpoint, this stance is somewhat understandable. Profit is only possible when buyers have the confidence to purchase. But sellers also need to be confident enough to list items to sell on eBay’s online marketplace. Without sellers willing to create listings, there would […]

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